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Hotel Universal Port Osaka, Osaka

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From229US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

1-1-111 Sakurajima, Osaka, Japan, 554-0031

Hotel Universal Port is the official hotel of Universal Studios Japan, located just a short walk from the theme park. This modern, high-rise hotel boasts 600 rooms, ideal for families visiting the attractions. The vibrant lobby features eye-catching chandeliers and an ocean theme. Positioned in Osaka Bay, it serves as a convenient base for exploring the city's cultural and entertainment hotspots.

Location

Hotel Universal Port is conveniently located a 4-minute walk from Universal Studios Japan and offers easy access to Osaka's public transport. It is a 25-minute train ride from Namba Station and a 20-minute drive from Shin-Osaka and Umeda Stations. Additionally, popular attractions like Osaka Aquarium Kaiyukan are just a short distance away.

Rooms

Each guestroom at Hotel Universal Port is designed to provide comfort with premium bedding and air conditioning. Rooms are equipped with a fridge, electric kettle, and flat-screen TV with cable channels. Private bathrooms include deep soaking bathtubs and complimentary toiletries. The room interiors are adorned in warm tones, creating a cozy atmosphere.

Eat & Drink

Hotel Universal Port features the PORT DINING RICO RICO, offering a diverse breakfast buffet with 90 dishes, blending Japanese and Western cuisine. Guests can also enjoy dinner at the same buffet restaurant. In addition, there are nearby cafes and restaurants for varied dining experiences. A small shop on-site sells souvenirs and snacks.

Leisure & Business

The hotel provides several leisure options, including the Refresh Salon for massage services. Business amenities such as complimentary wireless Internet access and concierge services are also available. Guests can purchase tickets to Universal Studios Japan at a special lobby counter. Laundry and luggage storage services enhance the convenience for all visitors.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Top floor Twin Room
Max:
2 persons
40 m² 
Bed options:
2 Single beds
Shower
Coffee machine
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Superior Twin Room
Max:
2 persons
34 m² 
Bed options:
2 Single beds
Shower
Heating
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Deluxe Room
Max:
2 persons
40 m² 
Bed options:
2 Single beds
River view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Osaka 3.5 mi
Airports
Itami (ITM) 14.2 mi
Kobe (UKB) 21.5 mi
Train
Universal City Station1000 ft
Sakurajima Station2300 ft
Metro stations
Asashiobashi4000 ft
Osakako4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Elevator
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Children

  • Children's buffet

Spa & Leisure

  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Pants press

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1-1-111 Sakurajima, Osaka, Japan, 554-0031
Map view
street view
1-1-111 Sakurajima, Osaka, Japan, 554-0031
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Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great views
Excellent service
A bit remote from shopping centers
Limited dining options
8.4/10
Great
Rooms
8.8
Location
9.2
Service
8.5
Dining
8.2
Guest reviews
8.4/10
based on 11 review
8.9
8.9/10based on 6962 review
Sharon
United Kingdom, February  2024
8.0/10

Waking up each morning to the incredible view of Universal Studios from our window was amazing, but there was a slight unpleasant smell in the room when we first arrived in the evening. Overall, a memorable experience with a minor downside.

Rooms
8.0
The view of Universal Studios from the room was incredible, albeit there was a noticeable smell of human sweat initially.
Service
7.0
The staff at the hotel was very accommodating, bringing us towels and water promptly when we left the do not disturb sign on. They could be a bit strict about park timings, though ensuring timely attendance at the waiting station.
Location
8.0
The hotel's proximity to Universal Studios and the convenience of being a short walk from Universal City Station made it very convenient for exploring the area. However, it was a bit far from the subway station.
Dining
9.0
The variety of food options at the hotel buffet was impressive, including Takoyaki, smoked fish, Ramen noodles, and more.
Facilities
8.0
The hotel had convenient amenities like a coin laundry facility, making our stay more comfortable and hassle-free.
John
United States of America, December  2023
9.2/10

My stay at the hotel was fantastic! The rooms were very neat and spacious, perfect even for triple sharing, with a huge variety of complimentary items provided. However, the room size was a bit small compared to standard Japanese hotels.

Rooms
9.0
I was impressed by the cleanliness and spaciousness of the rooms, and the array of complimentary items was a nice touch.
Service
9.0
The service at the hotel was top-notch, with incredibly polite and friendly staff who were always ready to assist, especially in taking pictures around the hotel. The convenience to Universal Studios was a definite plus.
Location
10.0
The hotel's location was perfect, just a few minutes' walk from Universal Port Station and only a 5-minute walk to Universal Studios and the train station. Being able to buy Universal Studios tickets in advance added to the convenience.
Dining
9.0
Dining at the hotel was an absolute delight, with a wide range of delicious Japanese cuisine options available. The variety and quality of dishes, including Takoyaki and fresh juices, were exceptional.
Facilities
9.0
The hotel's facilities were great, offering everything necessary for a comfortable stay.
Geoffrey
United Kingdom, November  2023
8.4/10

I had a wonderful experience at this hotel. The spacious rooms were quiet and comfortable, newly renovated, and just a short walk to the seaside. The staff was excellent, offering warm and helpful service with a genuine Japanese-style smile. Although the dining options were not very extensive, the overall value for money was great.

Rooms
9.0
I loved the spacious and newly renovated rooms. They were quiet and comfortable.
Service
9.0
The staff provided very warm and nice service with a traditional Japanese touch. They were incredibly helpful and catered to our needs, going above and beyond to ensure our comfort.
Location
9.0
The location was perfect for visiting Universal Studios Japan. It was easy to reach by car, close to Universal Citywalk, and near the train station for exploring downtown Osaka. Plus, I got a room with a nice view and plenty of space.
Dining
7.0
While the dining options were not very extensive, the mix of Japanese, Chinese, and non-Asian dishes was enjoyable. It would have been nice to see more variety offered.
Facilities
8.0
The hotel had convenient facilities such as dry cleaning, housekeeping, and commercial services. Plus, we were welcomed with a drink and provided with everything we needed during our stay.
Nathan
United Kingdom, November  2023
7.8/10

Waking up each morning to the incredible view of Universal Studios, including Hogwarts castle and the thrilling roller-coasters, was truly amazing. The hotel is very nice and neat, with excellent facilities, making it a pleasant stay. However, there is a need for more English channels and a better dining experience with more variety.

Rooms
9.0
The rooms are really nice and very neat, with very good facilities. The view of Universal Studios from the window is breathtaking.
Service
8.0
The service is very nice and the location is convenient, especially for visiting Universal Studios. However, the lack of toilets in the lobby was a downside.
Location
8.0
The location is super convenient for Universal Studios, shopping at the mall nearby, and accessing the JR rail station easily. However, there is room for improvement to match the hotel's reputation.
Dining
7.0
The dining experience is good with plenty of Japanese and Chinese food options that are delicious. However, it did not meet some expectations.
Facilities
7.0
The hotel offers a range of facilities including dry cleaning, housekeeping, and shops. However, improvements could be made to enhance guest experience.
Evan
United States of America, September  2023
8.8/10

My stay at the hotel was fantastic! The rooms were lovely, very spacious for Japanese standards, and the bathroom was clean and neat, with a great view overlooking Universal Studios. The service was top-notch despite some language barriers, as they provided umbrellas for our large group and were incredibly friendly and helpful. The location was excellent for visiting Universal Studios and also convenient for accessing transportation to the airport and Osaka station. The dining experience was delightful with a good selection and helpful allergen information. Overall, a great value for the money with some minor language challenges.

Rooms
9.0
The rooms were spacious, clean, and had a great view of Universal Studios.
Service
8.0
The staff, though struggling with English, were incredibly friendly and proactive.
Location
10.0
The hotel's location was perfect for Universal Studios and offered easy access to transportation options.
Dining
9.0
The dining experience was fantastic, with a good selection catering even to allergies.
Facilities
8.0
The hotel offered a good range of services and amenities.
Warren
United States of America, August  2023
9.0/10

I absolutely loved my stay at this hotel! The rooms were clean, comfortable, and equipped with high-tech amenities, making my stay very pleasant. The service was exceptional, with helpful and friendly staff making me feel right at home. The location couldn't have been better, especially for visiting Universal Studios and the Aquarium. The dining options were good with a nice spread, and the facilities were top-notch. Definitely great value for money!

Rooms
9.0
The rooms were not big but very comfortable and clean. I especially loved the high-tech toilet amenities.
Service
9.0
The service was outstanding, with friendly staff and convenient amenities like dry cleaning services and shops on-site.
Location
10.0
The location was perfect for accessing Universal Studios and the Aquarium easily, and being near the JR train station was a big plus.
Dining
8.0
The dining experience was good with a nice spread of options to choose from.
Facilities
9.0
Facilities were great, including a souvenir shop and a beautiful baywalk at the back for a relaxing stroll.
Brian
United States of America, August  2023
8.2/10

I had a pleasant stay at the hotel. The room was spacious compared to others in Japan and larger than what you typically find in cities like Osaka or Tokyo. The service was friendly and helpful, making my experience even better. The location was fantastic, especially for easy access to Universal Studios Japan. However, the dining experience was a bit chaotic with long lines, and the facilities were lacking clear signage in some areas.

Rooms
9.0
The room was big for Japanese standards and exceeded my expectations. It was spacious and comfortable.
Service
8.0
The staff was friendly and accommodating, which added to the overall positive experience.
Location
10.0
The hotel is super close to Universal Studios Japan, making it highly convenient for anyone planning to visit. The baywalk at the back was a nice touch for a relaxing morning walk.
Dining
7.0
Despite the chaos and long lines, the dining options offered a good variety of Western and traditional cuisine. The free-flow soft drinks were a hit with the kids.
Facilities
7.0
The hotel lacked clear signage in dining areas, causing some confusion. However, the presence of a souvenir shop and cleanliness were notable aspects.
Bruce
United States of America, June  2023
8.6/10

I had a lovely stay at the hotel with my family. The rooms were just the right size to accommodate all of us comfortably, but they could be a bit more spacious. The service was fantastic and the staff were very friendly and capable. The location was perfect for our visit to Universal Studios, although a bit far from the airport limousine bus stop. The dining experience was extensive with a good spread of dishes. Overall, a great value for money stay with some minor room size issues to consider.

Rooms
8.0
The rooms were just the right size to accommodate 4 adults with separate toilet and bath.
Service
9.0
The service was fantastic with incredibly helpful staff.
Location
9.0
The location was perfect for our visit to Universal Studios, very close to USJ and with a great view of the city.
Dining
8.0
The dining experience was excellent with extensive options and many different dishes.
Facilities
9.0
The hotel facilities were top-notch with a souvenir shop, laundry services, and a welcoming drink available.
Ray
United Kingdom, June  2023
9.4/10

The hotel offers really spacious and absolutely clean and comfortable rooms with 4 beds, providing an incredible view of Hogwarts castle per room. The service was very helpful and great with the children, including fun touches like balloon animals. The location is extremely convenient, being just a minute walk to the USJ park entrance and Universal City Station. The dining was very good, with a great variety of food including Takoyaki, Ramen noodles, and fresh juices. The facilities were top-notch, offering dry cleaning, housekeeping, laundry services, and more.

Rooms
10.0
The rooms were really spacious, clean, and comfortable, with an incredible view of Hogwarts castle.
Service
9.0
The staff are fantastic and very helpful, making the stay enjoyable for families.
Location
10.0
The location is perfect for visitors to USJ, with easy access to the park entrance and Universal City Station.
Dining
9.0
The dining experience was very good, offering a great variety of delicious food items.
Facilities
9.0
The facilities provided excellent services and amenities for the guests.
Philip
United Kingdom, May  2023
8.8/10

Staying at this hotel was a fantastic experience overall. The rooms were not only spacious and clean but also offered amazing views of the theme park. The service was top-notch, with the staff being incredibly kind and always ready to assist with any requests. The location was just perfect for easy access to Universal Studios Japan, the train station, and various dining options. While the dining selection was good, I found the grilled sandwiches to be a standout choice. The hotel facilities were great, offering convenient amenities for a comfortable stay.

Rooms
9.0
My room was not only cosy and clean but also offered a great view over the theme park.
Service
9.0
The service here was another big plus for me. The staff members were excellent in assisting all my requests with a nice smile, even though I was very tired after a long flight.
Location
9.0
The hotel's location was ideal, being within walking distance to Universal Studios Japan, the train station, and eateries, making it easy to explore the area.
Dining
8.0
The dining experience was definitely great for someone like me visiting Japan for the first time. The breakfast selection was extensive and generous, and the hotel cleverly managed busy breakfast times to avoid long queues.
Facilities
9.0
The facilities at the hotel were excellent, offering self-laundry services and other convenient amenities for a pleasant stay.
Great views
A bit remote from shopping centers
Doug
United States of America, April  2023
8.6/10

I absolutely loved my stay at this hotel! The rooms were spacious with a large bathroom, although there was a lack of overall storage. The location was fantastic, being super convenient to Universal Studios Japan and a nearby shopping mall. The service was fantastic, with friendly staff available to assist, except for a slight issue at the ticket counter. The dining experience was amazing, offering a wide variety of delicious food and drink options. Overall, a great choice with a few minor drawbacks.

Rooms
8.0
The rooms were nice and big, making you want to spend more time there than at the Park.
Service
9.0
The staff were friendly and always available to assist when required.
Location
8.0
I loved being so close to the theme park and train station, though it was not as close to the park compared to other hotels nearby.
Dining
9.0
The dining experience was AMAZING, offering everything you could imagine to eat and drink.
Facilities
9.0
The hotel's facilities were great, including dry cleaning, housekeeping, shops, laundry services, and even a welcome drink.
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Rooms and Guests2 Guest, 1 Room